19 Jan 2018

Laura Zverko


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According to a Ponemon Institute report, the average cost of a single, 90 minute IT downtime incident is upwards of £350,000. So, for any business, improving levels of uptime is an ongoing task. Cloud infrastructure provides a simple solution to reducing downtime and minimising its costs and inconveniences. Plus, private hosting ensures high levels of security and a bespoke service that is tailored specifically to the business it is designed to support.

How does the cloud improve uptime?

1. Instant and effective recovery and back-up

It is difficult for an on-premise solution to deliver truly instant and effective recovery and back-up in the event of serious downtime. If hardware onsite is damaged this may be almost impossible and compromised systems can be challenging to get back online for small teams. The cloud is the ideal solution here with critical applications offsite and unaffected, even if your premises are destroyed by fire or flood. Back-up can be automated, triggered instantly when certain events occur, and with a more experienced, specialised disaster recovery team in control recovery is far smoother and downtime significantly reduced.

2. Guaranteed service levels

When you choose to switch to a cloud infrastructure you will become party to a Service Level Agreement (SLA) with your cloud provider. The SLA defines the level of service you can expect from the provider you have chosen to work with – including uptime expectations. So, in the event that you suffer significant downtime that is not in line with SLA expectations, your business will be compensated. This does not solve the problem of downtime but it does offer a financial safety net for a business that has suffered as a result of uptime expectations not being met.

3. Simplifying systems and operations

Moving to a cloud infrastructure takes the pressure off staff internally, from simplifying the process of updates, to making it easier to implement change. Essential security updates and patches are dealt with externally by those with targeted expertise and without delay – minimising the potential for downtime to occur as a result of missed security updates or out of date systems. Hacking remains the number one method of choice for those seeking to breach business systems – and so a key cause of downtime. With security and systems in the hands of expert cloud providers the chances of this occurring are significantly reduced.

4. A scalable, on demand approach

A cloud infrastructure provides extensive flexibility, enabling true responsiveness to business or market change. Services can be instantly bolted on or scaled down in response to the movements within the firm, ensuring continuity throughout busy and testing times. This kind of responsive scalability simply is not available outside of a cloud infrastructure – at least not without great spend and significant risk.

Downtime can be catastrophic in a fast moving industry. If you would like to find out more about how a cloud infrastructure could protect your business and improve uptime levels, our team is happy to help.

Author: Laura Zverko - Follow us on Google+

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